How does GlenwoodTV work?
GlenwoodTV is a full featured, streaming TV app that you download and install on your favorite streaming media devices including Apple TV and Amazon Fire TV. You can access your subscription through the GlenwoodTV app that runs on your streaming device.
What features are included?
GlenwoodTV is packed with free features you’re going to love. Your subscription includes free HD and 100 hours of Cloud DVR. You’ll also receive Replay TV and Restart TV. You can also pause and rewind live TV.
How do I sign up for GlenwoodTV?
It’s easy to sign up for GlenwoodTV. Simply call Glenwood to sign up at 866.756.4746, sign up online at gtmc.net/GTV, or visit your local store.
Can I get assistance with installation?
GlenwoodTV is super easy to self-install as it’s an app you just add to your favorite streaming device, However, one of our skilled technicians can also help you with installation.
Which devices can I use to watch GlenwoodTV?
You will be able to access GlenwoodTV through an Amazon Firestick or Apple TV.
Can I get GlenwoodTV if I don’t have Glenwood Internet?
No, a subscription to a Glenwood Internet package will be required.
Does GlenwoodTV have my local channels?
Yes. We carry all major national broadcast channels in all the areas we serve.
How many Streams and hours of DVR recording do I get?
GlenwoodTV includes 2 Streams and 100 hours of Cloud DVR. Additional Streams and Cloud DVR hours are available. We recommend getting one stream for each member of your household. A minimum of 10 Mbps Internet is required. A faster speed may be needed if multiple streams will play at once.
How many devices can I view TV on at the same time?
The number of devices that you can simultaneously view GlenwoodTV on is the same as the number of streams available on your account. If you need to log out of a device to utilize your stream on another device, navigate to the settings icon and log out.
How do I access DVR recordings?
Bring up the menu with your device remote. (Instructions vary by device.) Navigate to the fourth icon from the left and select it. You will see your Recorded shows and Scheduled shows. You may also view how many hours of content are recorded and how many remain. 100 hours are included free. You may add more hours and more streams if needed.
How do I record shows?
Select the program you would like to record in the guide. The menu will give you several options including Play and Record. Navigate to Record and select it. If it is a series, you can select to record only this episode or all episodes. You may also then go back into the scheduled recording and edit the series to start or end later.
What is Restart TV?
Restart TV is a great option available with select programs and channels that lets you start the program you are on from the beginning, even if it’s half over. Never miss the beginning again! It is available with most channels. When you see a program you want to start over, select it and press play. Depending upon the device you are using, it will either have an option immediately to select Restart or after the program begins, a prompt will ask if you’d like to start from the beginning.
What is Replay TV?
Replay TV is an amazing feature that allows us to offer up to 72 hours of previously aired programming and is available with most TV networks. Did you miss the big game yesterday? No problem! Just go backwards in the guide and watch it. Want to watch a movie that aired three days ago? That’s a breeze too! The possibilities are endless! In your guide, to view recently aired programs, bring up the guide and then press left. A tab will appear. Select the Replay button. You can then view available content and watch it or record upcoming content.
Can you fast-forward shows in restart or replay mode?
The fast-forward feature is only available when watching DVR recordings. It is not available when watching live TV, Restart TV or Replay TV.
Can I watch TV outside?
Absolutely! As long as your device is connected to your home Wi-Fi connection, you can watch it anywhere around your house! Glenwood also offers managed Wi-Fi to expand your Wi-Fi range to the back of your yard, your garage, wherever you want it!
How do I surf channels while watching a program?
Press up or down on your directional keys on your remote to change channels one at a time.
How do I access settings?
Press the remote button to bring up the guide. Navigate to the fourth icon from the left and select. Navigate to the icon on the top right and select. From settings, you can set up parental controls, manage user profiles, and sign out of the app.
How do I get my username and password?
If you are not currently a customer, call Glenwood at 866.756.4746 or visit your local store to sign up and receive your username and password.
Are parental controls available?
Yes, you can access parental controls in the settings. By enabling parental controls, a PIN is required to play content with TV-MA, R, or NC-17 ratings.
How can I use my smartphone as a remote?
You can utilize your smartphone or tablet as your device remote. To do so, go to the app store of your device. Download the remote control app for your device. App names
are Amazon Fire TV Remote and Apple TV Remote. Follow the individual instructions for the app.
What if I get an error that all streams are being used?
Simply go to one of the streaming devices that you have recently watched GlenwoodTV on, go to Setting, and log out of the GlenwoodTV app. This will stop that stream.
How do I connect via Apple TV?
How do I connect via Amazon Fire TV?
How do I add the GlenwoodTV app with my smartphone or tablet?
How do I contact support?
What if I forgot my username/password?
You may call 866.756.4746 for assistance.
*Additional taxes and an $20.70 retransmission fee will apply. Subject to change. Minimum of 25 Mbps Fiber Glenwood Internet subscription required. Subscription includes 100 hours of DVR storage and 2 streams. Additional streams/DVR storage available. Supported devices include Amazon Fire TV Stick, Apple TV, and Android. Device not included. Not all channels available in HD.