What to Expect During the

Construction Process

Fiber Construction

Glenwood wants to keep you informed on our construction process so there are no surprises along the way. You will see various notifications during construction through mail, social media, our website, and more, letting you know when your neighborhood will be affected. If you have any questions please give us a call at 866-756-4746 or contact us online.

Step 1: Design

Before you even hear about Glenwood working in your neighborhood, we are designing the fiber paths throughout your community. Engineers map out the best way to build fiber to your city, so they may reach the greatest number of people in your area. Glenwood representatives, along with contractors and city officials, meet to finalize details on the fiber path and submit to the city for approval. Neighborhoods are visited to mark the location of existing lines that may lie in construction areas.

Fiber Optic Internet
Fiber Optic Internet To the Home

Step 2: Construction

In an effort to provide advanced notification of construction, Glenwood will utilize various communication avenues such as social media, website updates, meetings, email communcation and direct mail communication. Glenwood will plan and begin the construction process by boring and placing handholes. Construction begins with main fiber paths running to the main points in the city. The fiber path is constructed to easements in your neighborhood. Fiber is either buried or hung on poles throughout the city and eventually to your home

Step 3: Splice/Test

Our splicing team accesses each splice vault and pedestal throughout the city to fuse the individual fibers that will eventually connect to your home or business. Then we test the speed of light as it passes through the fiber to make sure your connection is GIG-fast. Glenwood representatives work on a splice vault located in your neighborhood to seperate individual fibers. Technicians will test the fiber to prevent a defective line, and ensure a clean path. Cables are then sealed into casing which connects back to the splice vault.

Fiber Optic Internet
Fiber Optic Internet To the Home

Step 4: Ready For Install

Two to four days prior to installation, technicians arrive to connect the fiber to the side of your home or business. Prior to your installation date, technicians will install an ONT to your home, and connect fiber to the ONT. For install, fiber is ran from the ONT to a router, which brings the direct fiber connection into  your home. After configuration, technicians test your devices and ensure you are ready to enjoy faster, more reliable services.