You Have Questions. We Have Answers.

Frequently Asked Questions

Glenwood Telephone


Technology can be confusing. At Glenwood Telephone, we’ve answered your FAQs so you can troubleshoot your issue and get back to surfing, talking, and watching!

General Questions

How do I change my email password?

You need to contact the Glenwood Help Desk at 1-866-756-4746 or 402-756-3131.

How do I control the spam filter on my email?

The mail filter can be accessed at e-Scout: Login (

Link to instructions: eScout Visual Guide (


Billing Questions

How do I access my online account?

For steps on how to sign up for online billing, check out the PDF.

View PDF

How do I sign up for paperless billing?

For steps on how to sign up for online billing, check out the PDF.

View PDF

When will I receive my bill each month?

Customers will receive their bill on or around the first of each month.

When is my bill due each month?

Bills are due on the 10th of each month.

What month am I paying for?

Services are billed for the month, with the exception of long-distance charges, which are billed for charges from the previous month.

For example, an October 1st bill will include October’s phone and Internet charges, plus the long-distance accrued during September’s billing cycle.
I don’t understand how to read my bill. What does everything mean?

For an explanation of your billing statement, check out the PDF.

View PDF

How do I use the mobile app to pay my bill?

For step by step instructions, check out the PDF.

View PDF

Office Locations

Blue Hill

510 W Gage St.
Blue Hill, NE 68930

Phone: 1-866-756-4746


145 S 10th St.
Geneva, NE 68361

Phone: 1-866-756-4746


119 S. 13th St.
Hebron, NE 68370

Phone: 1-866-756-4746


821 Fourth Ave.
Holdrege, NE 68949

Phone: 1-866-756-4746


716 Nebraska 92 Scenic
Lemoyne, NE 69146

Phone: 308-355-2391


356 E. Third St. Suite 2
Superior, NE 68978

Phone: 402-207-1762